Payment & Shipping
Version: 2 October 2026
Production time
Personalised lenticular pictures are individually produced after we receive usable image files, your final design and, where applicable, payment. Production usually takes 1–3 business days. This is an estimate, not a guaranteed delivery date. If we need clarification or replacement files, production starts only after the issue has been resolved.
A6 shipping
Orders containing only A6 cards or A6 lenticular pictures have the following shipping charge per order, including protective packaging:
| Destination | Shipping per order |
|---|---|
| Germany | €2.90 |
| Other EU countries, excluding special territories | €8.90 |
| Switzerland and United Kingdom | €11.90 |
| Other enabled European countries and special territories | €14.90 |
These A6 rates apply to personalised Pictale cards and A6 lenticular pictures, including Studio orders. A6 shipping is available within Europe, to delivery addresses enabled in checkout. Import duties, taxes and carrier handling fees for destinations outside the EU are not included.
Parcel shipping for other formats
We send other formats as tracked parcels. Shipping charges depend on the destination, parcel size and weight. Available services and the final charge are shown before you place your order.
| Destination | Small parcel up to 2 kg | Parcel up to 5 kg |
|---|---|---|
| Germany | €7.37 | €9.15 |
| EU, excluding special territories | €17.24 | €20.81 |
| Switzerland and United Kingdom | €19.49 | €26.99 |
| Other European destinations | €22.49 | €29.99 |
| Canada and other destinations in the Americas, excluding USA | €26.49 | €47.99 |
| North Africa and Middle East | €22.49 | €37.99 |
| Other destinations in Asia and Africa | €25.49 | €45.99 |
| Australia, Oceania and other outlying territories | €27.49 | €55.99 |
Germany prices include 19% VAT. EU prices include the VAT applicable to the delivery address. Prices shown for destinations outside the EU apply to VAT-exempt exports. Applicable tax and available shipping services are calculated from the delivery address. Special territories may belong to a different shipping zone. Shipping is available only to countries and regions enabled in checkout.
The small parcel rate requires packaging no larger than 60 × 30 × 15 cm. Eligible picture formats are A5, 10 × 15, 15 × 15, 15 × 20, 18 × 24 and 20 × 20 cm. A4, A3, 30 × 30, 30 × 40 cm and larger formats require the larger parcel rate because of their packaging dimensions.
UPS Express is available for the USA and Canada at the price shown in checkout. We currently do not offer DHL standard shipping for commercial deliveries to the USA.
Delivery times begin after production has been completed and depend on the destination and carrier. Customs clearance may delay delivery.
Where available, we use tracked delivery. For deliveries outside the European Union, import duties, taxes or handling fees may be charged by local authorities or carriers. Unless checkout expressly states otherwise, such charges are not included in our prices and are payable by the recipient.
Payment
The payment methods currently available to you are shown in checkout. A payment method is part of the contract only if it can be selected for your order. Any provider-specific terms and privacy information displayed during payment also apply.
Personalised products and withdrawal
Most of our lenticular pictures are produced according to your individual selection or specification. The statutory right of withdrawal does not apply to goods that are not prefabricated and for whose production an individual choice or decision by the consumer is decisive, or that are clearly tailored to personal needs (section 312g(2)(1) German Civil Code). Details are provided in our Terms and Conditions.
This exclusion does not affect your statutory rights if goods are defective, damaged or differ from the agreed specification.
Damaged, incorrect or missing delivery
Please contact info@deinwackelbild.de promptly and include your order number and, where helpful, photographs of the item and packaging. We will review the case and provide the statutory remedy. Reporting transport damage promptly helps us pursue claims against the carrier but does not reduce your statutory consumer rights.
Contact
O. Schulze / M. Monka GbR, trading as spectrum/lentiprint
Wolfener Str. 32–34, Building C
12681 Berlin, Germany
Email: info@deinwackelbild.de
Phone: +49 (0)30 982 72 27